✅ Task Support Enabled

LeadSence now extends its intelligence to Tasks.

• Analyze task interactions alongside Emails and Cases

• Improve visibility into customer engagement activities

• Get more accurate sentiment and activity insights across your workflow

👉 This ensures a more complete 360° view of customer interactions

👤 Person Accounts Support

LeadSence now fully supports Person Accounts.

• Seamlessly analyze insights for B2C use cases

• Works across both Business Accounts and Person Accounts

• No additional configuration required

👉 Perfect for organizations using Salesforce Person Accounts model

📊 Improved LeadSence Insights Component

We’ve upgraded the LeadSence Insights UI for better performance and usability:

• Faster loading of insights

• Improved data accuracy

• Enhanced UI responsiveness

• Better handling of multi-object data (Account, Contact, Opportunity, Case)

👉 A smoother and more reliable experience for end users

🛠️ Bug Fixes & Stability Improvements

We’ve addressed several issues to improve overall platform stability:

• Fixed inconsistencies in insight rendering

• Improved data fetching reliability

• Resolved edge cases in activity aggregation

• General performance optimizations

👉 Result: More stable, faster, and production-ready experience

🧠 Enhanced Account Engagement Advisor

The Account Engagement Advisor has been significantly improved:

• More accurate sentiment scoring based on Emails, Cases, Tasks, and Leads

• Improved aggregation logic for better recommendations

• Enhanced AI-driven suggestions for next best actions

• Better visibility into overall account health

👉 Helping you make smarter, data-driven engagement decisions

🎯 Why This Matters

This release makes LeadSence:

• More powerful → with Task-level intelligence

• More flexible → with Person Account support

• More reliable → with bug fixes and UI improvements

• Resolved edge cases in activity aggregation

• General performance and stability improvements

🔄 Upgrade Now

To get the best experience, upgrade to the latest version:

👉 https://login.salesforce.com/packaging/installPackage.apexp?p0=04tgL000000CEC5

💬 Need Help?

We’d love to help you get the most out of LeadSence.

• Book a demo

• Get onboarding support

• Customize for your use case