Privacy Policy

At Leadsence, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title—submitted via forms or integrations (e.g., LinkedIn Lead Gen, Salesforce).
Salesforce Data: If you authorize our app within your Salesforce environment, we may access relevant fields such as Lead, Case, EmailMessage, etc., only as required to deliver insights and functionality.
Website Usage Data: Non-personally identifiable information such as browser type, referring pages, and site usage metrics (via cookies or analytics tools).

2. How We Use Your Information

We use the collected information to:

Provide and improve the Leadsence service
Respond to inquiries and customer support requests
Analyze sentiment and content (when integrated with Salesforce)
Communicate product updates, promotions, and newsletters (if subscribed)

3. Data Storage & Security

Your data is securely stored and processed in compliance with industry standards. For Salesforce integrations, Leadsence does not store or transmit data outside of your Salesforce instance unless explicitly configured.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data only when:

Required by law
Necessary to fulfill service obligations through trusted partners (e.g., cloud providers under strict agreements)

5. Cookies & Tracking

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@leadsence.app to make a request.

7. Changes to This Policy

We reserve the right to update this policy. Changes will be posted here with an updated date.